Terms and Conditions mymy33 — Platform User Guide

01 Introduction & Acceptance of Terms

Welcome to mymy33, an online entertainment platform operating under the official domain mymy33.org. This Terms and Conditions document is a legally binding agreement between you (the member or user) and mymy33 as the platform operator.

By registering an account, making a deposit, accessing any part of the platform or using any mymy33 service, you automatically agree to be bound by all provisions stated in this document. If you do not agree with any part of these Terms and Conditions, please stop using the mymy33 platform immediately.

Mymy33 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or in-platform notification at least 7 days before the changes take effect.

02 Member Eligibility

To register and use mymy33 services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old on the date of registration. mymy33 does not permit individuals under the legal age to use this platform under any circumstances.
• Being a private individual registering for personal use — not representing any business entity or organisation without mymy33's written authorisation.
• Not be subject to any legal restriction that prohibits you from using online gambling services.
• Not currently be enrolled in a self-exclusion programme, whether self-requested or imposed by mymy33.
• Registering with accurate, truthful, and up-to-date personal information. Using a false identity or another person's details is a serious offence.
• Only holding one account only at mymy33. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts.

03 Registration & Account Verification

The mymy33 account registration process is straightforward and can be completed within minutes. However, there are several important things to understand regarding your account management.

During registration, you are required to provide complete and accurate information, including your full name as per your identification document, an active phone number, and a valid email address. This information will be used for identity verification (KYC) when required, particularly before your first withdrawal or when exceeding certain transaction limits.

• Every member is fully responsible for keeping their mymy33 account password and login details confidential.
• mymy33 will never ask for your password via email, live chat, or any other communication channel.
• All activity carried out through your account is your responsibility, unless you promptly report unauthorised access to mymy33.
• You must notify mymy33 immediately if you suspect your account has been accessed by an unauthorised party.
• The KYC process involves submitting a copy of your identity card (MyKad), proof of address, and in some cases, a recent bank statement.

04 Deposits & Fund Withdrawals

Mymy33 supports a variety of local Malaysia payment methods to facilitate the deposit and withdrawal process. All financial transactions are processed in Malaysian Ringgit (MYR) and protected by 256-bit SSL encryption.

Supported payment methods include DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay and internet banking via major Malaysian banks. Deposits are typically processed instantly, while withdrawals are processed within 15 to 30 minutes for accounts that have completed full KYC verification.

• Minimum and maximum deposit limits vary by selected payment method and can be viewed on the Deposit mymy33.
• Withdrawals may only be made to a bank account or digital wallet registered under the same name as the mymy33 account.
• mymy33 does not charge any processing fees for deposits or withdrawals within standard limits. Third-party fees (bank, wallet) may apply separately.
• mymy33 reserves the right to suspend or reject any withdrawal request that raises suspicion of fraud or money laundering.
• Funds in accounts that have been inactive for 12 consecutive months may be subject to a monthly administrative fee as stated in mymy33's inactive account policy.

05 Bonuses, Promotions & Loyalty Programme

Mymy33 offers a wide range of bonuses and promotions to members, including welcome bonuses for new members, reload bonuses, weekly cashback, and a loyalty program for regular players. Each bonus offer comes with specific terms and limits that must be met before any bonus-related withdrawal is permitted.

• The wagering requirement for each bonus is clearly stated in the relevant promotion terms and must be fulfilled within the specified validity period.
• The welcome bonus is only available to new members making their first deposit at mymy33. Only one claim is permitted per individual, device or IP address.
• mymy33 reserves the right to void bonuses and any related wins if there is evidence of promotion abuse or the use of multiple accounts.
• The maximum withdrawal value from free bonuses (free spins or free credit) may be capped as stated in the relevant promotion terms.
• mymy33 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice to members.
• Loyalty points accumulated in the mymy33 VIP programme cannot be transferred, sold or directly exchanged for cash — they may only be redeemed in accordance with the programme's stipulated terms.

06 Game Rules & Member Conduct

Mymy33 provides a fair and transparent gaming platform for all members. To maintain a healthy and enjoyable gaming environment for everyone, there are fundamental rules that every member must follow without exception.

All games on mymy33 use RNG (Random Number Generator) technology that has been audited and certified by a recognised independent body. This ensures every spin, card hand, or betting outcome is entirely random and cannot be manipulated by any party, including mymy33 itself.

• Game results displayed on the mymy33 platform are final and cannot be disputed unless there is verifiable evidence of a technical failure.
• In the event of a technical disruption or system failure during an active game, mymy33 reserves the right to void the affected round and return the wager to the member's account.
• Every member is responsible for understanding the rules of each game before placing a bet. mymy33 provides game guides accessible within the platform.
• The use of automated software, bots, or any third-party tools intended to gain an unfair advantage is prohibited and may result in immediate account closure.

07 Strictly Prohibited Activities

To protect the integrity of the platform and the security of all mymy33 members, certain activities are strictly prohibited. Violation of any of the following may result in immediate account closure, fund freezing and legal action where applicable.

• Money Laundering: Using the mymy33 platform to process or conceal illegally obtained funds is a serious criminal offence.
• Fraud & Manipulation: Any attempt to cheat the system, manipulate game outcomes, or exploit technical vulnerabilities on the platform.
• Multiple Accounts: Registering or using more than one mymy33 account, whether directly or through a family member or housemate.
• Bonus Abuse: Registering an account solely to claim bonuses without genuine intent to play, or colluding with others to manipulate bonus terms.
• Use of Bots / Automated Software: Using any software, script, or automated tool that interacts with the mymy33 platform without written authorisation.
• Use of Another Person's Credit Card: Making deposits using a payment method that is not your own or that has not been authorised by its rightful owner.

08 Account Closure & Suspension

A mymy33 account may be closed or suspended for various reasons, either at the member's own request or by mymy33 following a breach of terms.

• Members may request account closure at any time by contacting the mymy33 support team via live chat. Any valid remaining balance will be refunded after identity verification.
• mymy33 reserves the right to temporarily suspend an account for investigation purposes if unusual activity or suspected violations of the terms are detected.
• Accounts found to be in violation of the Terms and Conditions may be permanently closed without prior notice. Funds obtained through illegitimate means will not be refunded.
• Members who close their account for responsible gambling reasons (self-exclusion) will not be permitted to re-register during the chosen exclusion period.

09 Intellectual Property Rights

All content on the mymy33 platform — including but not limited to logos, graphics, interface designs, text, images, animations, game software, and databases — is the exclusive property of mymy33 or parties that have licensed it to mymy33.

• Duplicating, copying, distributing, republishing or exploiting any content on the mymy33 platform without explicit written permission is strictly prohibited.
• The mymy33 trade name, logo, and trademarks may not be used in any manner without prior written authorisation.
• Games available on mymy33 are licensed from third-party providers. Copyright and intellectual property rights for those games remain with their respective providers.

10 Limitation of Liability & Disclaimer

Mymy33 makes every effort to ensure the platform operates without interruption at all times. However, there are certain situations for which mymy33 cannot be held fully liable.

• mymy33 is not liable for any losses arising from technical disruptions, internet connectivity issues on the member's end, or failure of the member's personal device.
• In force majeure situations such as natural disasters, large-scale internet infrastructure outages or regulatory actions, mymy33 shall not be held liable for any losses arising.
• mymy33's maximum liability to any member shall not exceed the actual deposit amount made by that member in the 30 days prior to the claim.
• mymy33 makes no guarantee that online gambling is legal in all jurisdictions. Members are responsible for ensuring their participation complies with their respective local laws.

11 Changes to Terms and Conditions

Mymy33 reserves the right to modify, update, or replace these Terms and Conditions at any time in accordance with changes in law, platform policy, or operational requirements. Any material changes will be communicated to members via:

• In-platform notifications on mymy33 will appear upon Login after any changes take effect.
• An email will be sent to the registered email address on the member's account at least 7 days before the changes take effect.
• Update the "Last Updated" date shown at the top of this Terms and Conditions document.

Continued use of the mymy33 platform after the effective date of any changes to the terms is considered acceptance of the updated terms.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the mymy33 platform, our support team is available to assist you 24 hours a day, 7 days a week.

For more information about your rights and responsibilities as a mymy33 member, please also refer to the FAQ, Privacy Policy and Responsible Gaming us.